Tell us what is happening in your Seller Central account
Fill in the form below and we reply within TODO(owner) business days. The next step is a 30-minute discovery call, booked through Cal.com, in English or Spanish. If Amazon has suspended your account or sent a warning with a deadline, choose the urgent case review form so we see it first.
Book a discovery call
Tell us your storefront, rough revenue and what Amazon has flagged. We use it to prepare for the call. Please do not send passwords or payment details.
Which form fits your situation
The discovery form works for most questions. These shortcuts get you to the right person faster.
Account suspended, deactivated or warned
Use the urgent case review. Do not submit anything to Amazon yet. We read the notice first.
You want to know where profit is leaking
Ask about The Missing Piece™ diagnostic, a fixed-fee review of fees, inventory, returns and listings.
You need advice on one project
Consulting covers a defined question, such as a category launch or a compliance document set.
You are an agency, lab or service provider
Tell us how you work with Amazon sellers and where our services could fit.
What happens after you send the form
Step 1
We read your message
A LIVELE team member reviews it and replies by email within TODO(owner) business days. Urgent cases are read first.
Step 2
You book a 30-minute discovery call
30 minutes
After you submit, the confirmation page shows a Cal.com button. Choose English or Spanish and a time that suits you.
Step 3
We tell you plainly if we fit
You leave the call with a written next step, or with a straight answer that we are not the right firm for your case.
Before you share anything
- We never ask for your password. If we work together, you give us access through Seller Central roles and the Solution Provider Portal. TODO(owner): confirm SPP registration status before publishing.
- NDA available on request. TODO(owner): confirm NDA policy.
- English or Spanish. Choose your language in the form. Both are handled by the same team.
- No promises about outcomes. No one can guarantee a reinstatement. We commit to a process, not an outcome.
- Your data. We use what you send to reply and prepare for the call. Details are in the privacy policy.